Mary and I were very happy with the process and the product—communication with us as far as the project progressed was especially good. The carpenters all did nice work and seemed to coordinate with subs well—all subs seemed to understand Dickey’s culture and standards. Very good job!
~ Mary & Paul in Lakewood (Kitchen Remodel & replacement of carpet with hardwood floors in three rooms)
Thank you so much, I love them. The guys were very polite and cleaned up really well. Again, thank you for lighting up my home.
~ Louise & Michael in Montesano (Installed three sola-tubes)
BJ was fabulous, as were the apprentices. Communication with management was frustrating (not a good comment – we normally exceed customer expectations regarding communication throughout the project). That said, the work is excellent and the crew were always polite, professional, and kept a very clean work site. Much appreciated!
~ Jennifer in Olympia (Master Bathroom, Hall Bathroom, & Laundry)
Very happy with the job. Great quality!
~ Eric & Kathryn in Olympia (ceiling drywall patch, texture, & paint)
Excellent work & professionalism. Thank you.
~ Janet in Olympia (bathroom remodel)
Erik did great work.
~ Tom & Carol in Lacey (New Granite countertops and tile backsplashes in kitchen)
Just a note to tell you what a great job Lee & Tito did on our cabinet fix/range installation. Their professional approach & attention to detail are a credit to them, your choice of employees, and your business’ good name. We are so glad you were able to fit our project into your schedule. Thank you again for a job well done!
~ Rose in Olympia (Customized kitchen cabinets & countertops for new range)
I was impressed with Bruce (estimator) and how he explained everything. Sean and his crew did an excellent job. Showed me the framing damage and explained the additional charge for materials. I will be using your company again. I will be sharing your company name with others. Thanks for doing such a great job on our house.
~ Ramona in Lacey (Remove and replace water-damaged deck)
Most contractors never show up for a bid. Dickey’s was on time. Most contractors are not interested in small jobs. Dickey’s cheerfully & efficiently did a small job that was important to me.
~ David & Valerie in Olympia (install two solar fans)
Service was very good! I appreciated the good communication by Sean. Also, very accommodating in greeting my dog each day—makes a difference! Our home looks good.
~ Amy & Michael in Olympia (Repair structural beams exposed to weather + other exterior weather damage)
Your lead carpenter Barry…was totally focused on the project. He had a plan, knew how to implement it, and did so. He’s an excellent communicator, is accommodating, respectful, and responsive to our requests.
During the 38-years in which Roger and I have owned our home, we’ve had many, many people work on it. Barry & Mathais are the absolute best, without qualification, that we’ve ever experienced.
It might interest you to know that another bid that we received for this project was half of your estimate. However, Roger and I chose your company because we had confidence that you would do the job properly. We weren’t disappointed!
~ Roger & Carolyn in Olympia (Retrofit their home for seismic structural changes, new roof & gutters, and widened garage door & installed new roll up door)
A couple of the workmen were exceptionally nice & were meticulous about the quality of their work. They were very good about letting us know when they would be back.
~ Bill in Olympia (water damage repairs)
We’re really enjoying the new shower—Thanks.
~ Z & A in Olympia (new shower)
All I can say is Outstanding work and I tell everyone that needs work to contact Tim at Dickey’s Remodel & Repair.
~ Bill in Olympia (various interior projects)
Great experience working with you!
~ Ken in Boston Harbor (powder room makeover)
Any of the staff that showed up to work on our home were very nice, clean and friendly. We let our homeowner’s association know what a wonderful experience we had working you guys. Thanks so very much!
~ Skyla in Lacey (interior & exterior water damage repairs)
I have given your Business name to an acquaintance who needed some work done on her house. Hope you were called as I was completely satisfied and enjoy looking at my level floor. Thank you.
~ Hellen in Olympia (floor leveling)
Tom’s the Best.
~ Waterfront property owner in Olympia (plumbing & flooring repairs)
Lee is fantastic!
~ Pam & Skip in Olympia (kitchen remodel)
We thank your firm for an excellent job of installing our tub.
We would like also to offer our appreciation, and recognize Mark for his outstanding work in support of this project. Mark was very professional and pleasant, always timely, and each day took strong measures to ensure we were always satisfied with the work being accomplished. Of special note, was the fact that Mark maintained a very clean work area and never allowed our home to become disheveled or messy. We truly thank him for that.
You have our permission to use our bathtub installation as a model for future customers. You may use our name and allow them to contact us as a reference.
Tim…Thank you again!
~ George & Mary Watts in Lacey (installed walk-in tub)
Your crew was great! Friendly & professional—Thanks!
~ Kathy & Al in Olympia (installed new shower)
Penny and I wish to express our thanks to you and your crew for the remodel of our bathrooms, which met our expectations. We wish to thank you for assigning Lee to our project.
His professionalism from the start was evident. His workmanship was outstanding. His relationship with other contractors and inspectors resulted in timely responses from them. The construction mess was kept to a minimum and cleaned up daily, which minimized the impact on our daily routine.
He established an effective working relationship with us from day one. He recognized the requirements of the remodel and solicited input from us when appropriate. If he had a work-related question or an opinion, he was forthcoming. He involved us in the process such as placement of grab bars, shower seat, and hand-held shower bars and floor tile orientation that were all major concerns we had. Thus, he ensured our satisfaction in the process and the final product. We feel that our joint participation resulted in a better outcome.
Please convey to Lee our thanks for his efforts and dedication to make the job, “A Job Well Done”.
~Penny & Vern in Lacey (remodel of master & guest bathrooms)
“Dependa Bar” & installation was great
~Jim for Mother Rose (toilet assist system)
The crew did a very good job and I would tell my friends to call you for work they needed to get done.
~Bill in Lacey (made home earthquake safe with post to beam hardware in the crawlspace)
Tim, your bid seemed low; I think you forgot labor. Your installer did an excellent job.
~ Rick in Olympia (made existing shower accessible; removed doors & installed ramp, rubber dam & shower curtain)
We would and have highly recommended both Dickey’s and the designer, Diane Gassman of Interior Dimensions NW to friends. We especially enjoyed working with Bruce whose attention to detail was fantastic. He is personable and professional.
~ Diane & Ron in Olympia (remodel of master & guest bathrooms)
Thank you for being so prompt to do the work.
~ Valerie in Olympia (install toilet assist bars)
“You did an incredible job on my cabinets. I could not be happier! I went in and out of the kitchen all evening to admire them. You are a true craftsmen. The floor looks fabulous. I think this has been a tedious process for you, but I really appreciate how you varied the colors – your attention to details. The countertop looks great. The seam is just where I wanted it to go. We are happy with the sink too. The ceiling looks great. Thank you so much. As always, I appreciate your craftsmanship and good work.”
~ Jim and Kathy in Tumwater (kitchen and fireplace remodel)
“I wish to take this opportunity to thank you for another completed project for us. The workmanship of your craftsmen once again exceeded our expectations. I wish to especially compliment your lead man BJ for his “all around” capabilities. Not only did he do an outstanding job at all levels of the project from initial prep to the finish carpentry, he is an excellent public relations man – he carefully explained everything he planned to do and did – made sure he check on our comfort and access needs – then carefully protected the existing home not involved in the project. He and Sean were a pleasure to have in our home and we would welcome them back any time. I hope I don’t need your services for a damage repair project in the future, but should we need any remodel work, you will be the first one I call.”
~ Dave & Kathy in Olympia (repair water damage)
“I love my tub and new garage door! Thanks so much!”
~ Morgan in Lacey (replaced tub/shower unit with new walk-in jetted tub and replacement of sagging wood garage door)
“I want to let you know how much I appreciate the great job your crew did on the repairs of my home. It came out terrific! Mark & BJ were easy to communicate with and great craftsmen. Thank you so much!”
~ Linda in Olympia (door repair)
“Exceptional kitchen remodels require care and it shows, and Dickey’s care. Thank You for our kitchen, we enjoy it everyday!”
~ Joe & Darlene in Olympia (kitchen remodel)
“Thank you for your prompt work… it looks perfect. Thank you so much.”
~ Diane in Tumwater (re-insulate and repair drywall damage)
“Thanks so much for your fast action on the water damage at our condo.”
~ Pam & Skip in Tumwater (frozen water pipe emergency response call)
“This has been an unsettling year for me, but well worth it because of your quality work and your outstanding employees. To a man they have been hard working, pleasant, and easy to have around. It is also a pleasure knowing Deb is in the office — always helpful and pleasant.”
~ Jean in Thurston County (correcting landscape drainage issues and converting
a carport to a garage)
“Lisa, Aidan, and I just want to take a moment to let you know how pleased we are with our new dormer ladder, dormer railing, new window and refurbished vent. Mark did a great job and was a pleasure to work with. Not only was the finished product super, working with your firm was a pleasure.”
~ Mark, Lisa & Aidan in Olympia (created children’s play loft)
“I want to thank you for my wonderful new bathroom. I will heartily recommend you to anyone and everyone and will keep you in mind for any future remodeling jobs.”
~ Morgan in Lacey (replaced her tub/shower unit with a walk-in air & water jetted tub)
“Thank you for helping me get the house repaired. I will let you know when I’m ready to do the deck.”
~ Gyla in Olympia (replaced water & insect damaged framing & siding and constructed new entry deck)
“I wanted to thank you for fixing my window. Wonderful, professional service!”
~ Janet from Olympia (repaired leaking window, replaced rotten OSB, trim and flashed correctly)
“Thank you for your contribution and support in making our event day and Rebuilding Together Thurston County’s 6th annual rebuild day a success. You were instrumental to the success of the day, so on behalf of the RTTC board Thanks-a-Million for all your hard work. Mary (owner of house that was repaired) was thrilled with all the repairs and work our team provided. It was a pleasure having you as House Captain. RTTC could not spell S_UCCESS without U. You rock!”
~ Tami (Rebuilding Together Thurston County Past President)
~ —- RTTC is a non-profit organization providing home repairs and cleanup to those in our community who cannot afford to do them on their own.
“Thank you for the good work on the plumbing and driveway repairs”
~ Charlie from Olympia (sewer line repair under driveway)
“I am very happy with my new bookcases. Thank you for your suggestions during the design phase — replacing the window sill made for a nice smooth look. Mark and his helpers were very professional and courteous during the days they worked here. They cleaned up at the end of each day and took great care with my home. Mark is very skilled and was meticulous in the installation. The final product reflects his great workmanship. Thank you for your work.”
~ Linda from Lacey (installation of custom bookshelves and bench seat)
~ Loretta in Tumwater (new flooring and toilet)
~ Wendy & Ward from Rochester (upgrades that turned into major project due to water damage)
“It all worked out as you said it would. Let’s hope this job doesn’t need to ever be done again! However, I do know that when I need repairs or help, you are the company to call. Your work and workers are appreciated.”
~ Bernice in Olympia (small repairs around her home)
“Thank you and your team for a wonderful completed project! We love the bathrooms!”
~ Mark & Jennifer in Olympia (remodeled two bathrooms in their home)
“I just want to include a word of thanks with my check. I appreciate the very professional approach you have in doing business, especially with small jobs! We are very happy with the work that was done and hope that in the not too distant future we can call and have you do some more work for us.”
~ Mary in Olympia (pull wall paper in bathroom, repair drywall in skylight, texture and paint)
“Thanks so much for the great service. You came on such short notice — and I haven’t found a mouse since you did the work.”
~ Barb (covered some holes in her crawl space — not the work we normally do, but “We Care, and It Shows!”)
“Corey did a nice job. Thanks.”
~ John (repairs to a pull-down attic ladder)
“Dear Lee and whoever else crawled under the overhang (cantilever) of our house last summer,
This was the first winter in the 13-years we’ve owned our home that I have felt warm in the little corner bedroom I use as a sewing room and office. I attribute this to how well you reinsulated and replaced the plywood on our floor extension on the blazing hot July days last summer. It couldn’t have been pleasant to crawl under there to work with your face so close to fiberglass. I just wanted you to know that your efforts greatly added to my comfort and were much appreciated. Thank you again.”
~ Judy (Removal and replacement of deck)
“The deck looks great!”
~ Mike in Shelton (Two small decks & steps constructed by our apprentice with supervision – we’re proud of him!)
“Please accept our appreciation for the excellent work you have done for us in our home this past month. You’ve gone “above and beyond” in everything. We have valued your kindness and the ease in which we could talk with you (Lee). Thank you for sharing your expertise in such a gentle, affable, and diplomatic manner. We felt we could trust your instincts and experience, and made decisions accordingly. We felt that you watched out for our interests, and that you gave us your best.”
~ Michele & John (Complete Bathroom Remodel)
“Thanks so much for a great job.”
~ Jack & Beage (Repair water-damaged wall and siding)
“I’m enclosing my final payment for the beautiful work you did screening in my porch. I enjoyed the finished product immensely and recognize every day what good work was done. I very much want to thank you for your kindness and patience. I hope to use your services again – maybe this winter. Again, my thanks.”
~ Susan in Olympia (Screening in her front porch)
“You guys do a great job!”
~ Dan in Olympia (Refinish front entry door, 3-new storm doors and repairing some exterior
“Thanks for your fine work!”
~ Jim in Shelton (Kitchen upgrades)
“Thanks for a great job. Some of our friends might be calling to have remodeling done.”
~ Betty & Dewey
“Scott, thank you for the very careful supervision you provided in our kitchen remodel. We’re quite pleased with our new kitchen. When I’ve gotten some new chairs, etc., I’ll send you some photos.”
~ Kindest regards, Charlie
“Thanks so much. Everything was great. True professionals!”
~ Theresa (Repairs to a water-damaged bathroom floor)
“Thanks for my beautiful fireplace. I really enjoy it. The guys were all great.”
~ Joan & Reg (Conversion of wood stove to gas fireplace with tile surrounding the new unit.)
“The transformation of our home suits us perfectly. Thanks again!”
~ from a cutomer whose bathroom, kitchen & utility room were remodeled by Dickey’s
“Job done perfectly. Good workmen — on time! Very unusual these days!
Thank you and your crew!”
~ Mr. Loren Leu
“Your foreman, Mark, did a fine job… he is courteous, knowledgeable, friendly and very professional.”
~ Billie, homeowner (upgrades to two bathrooms)
“I just had to tell you how extremely pleased Rod and I are with the work that has been done for us. I was amazed to see your employee, Chris, walk in with a vacuum! I’ve never had a work area left cleaner than it was when the work started. We appreciate how you took on a small job; it was a huge relief for us. Thank you for great service, pleasant workers, and an excellent job!”
~ Sincerely, Karen
“Thank you for your professionalism and all your work with our Tumwater Building.”
~ upgrades to a 17,000 square foot warehouse
“After this job, I’ll continue to use your firm for other repair work as well. I like your rapid feedback, written estimates, etc. — very professional.”
~ another happy customer
“We love the results of the remodel and want you to know how much we appreciate the excellent work your team did on our house. They were always polite and patient. We also appreciate that our neighbors had no complaints during the remodel. One neighbor commented on how she was impressed with your Lead Carpenter’s positive treatment of the people working with him.
Thank you all for a job well done.”
~ Dan & Kathi (whole house remodel)
“You all did a great job! Thanks for working with our crazy and hectic schedules.”
~ Elyse (upgrades throughout home)